FLEXnet Connect

FLEXnet Connect software services keep you connected to users by electronically delivering applications, updates, and messages directly to their systems – keeping your support costs down and your customers happy.

The users of your applications, games, and other software products expect to stay connected to you after initial installation. They expect easy access to your latest updates and to be notified of important announcements.

FLEXnet Connect gives you the power to keep them updated and informed – regardless of their OS. It also provides data on how they use your software that is invaluable to strategic product development and marketing.

FLEXnet Connect is a key part of the Electronic Delivery Management component of Acresso’s Entitlement and Compliance Management Solution, which helps you increase revenue by simplifying customer relationships.

Cut Costs with Electronic Software Delivery

• Cut support costs by keeping users on your most current version
• Cut product fulfillment, upgrade delivery, and renewal costs
• Increase customer satisfaction by proactively delivering updates

Improve Customer Communication with In-Product Messaging

• Deliver marketing messages to customers and evaluators as they use your software
• Target users based on their product version, location, entitlement status, and more
• Reach all of your customers directly, even if they purchased through a reseller

Improve Marketing and Development with Customer Data

• Better understand your user base with data on total customer size, versions in use, and upgrade patterns
• Learn how customers value your software by seeing which features are most popular
• Use real customer data to create better marketing campaigns and more competitive products